OUR SHIPPING POLICY
How We Do It
We offer FREE SHIPPING on all orders!
Items ship from our distributor in China. Currently shipping is available through ePacket, 4PX Express, Yanwin and other trusted international carriers. The estimated time of arrival depends on the product weight and size. Estimated delivery is in 3-4 weeks. This is a reference ONLY. Tracking will be provided on the average within 3-5 business days via email.
RETURNS AND REFUNDS
Standard Returns (Domestic)
Returns are available for everything Kris's Top Picks sells. Your purchase carries a 7 day return or replacement warranty, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 30 days after purchase.
Returning Items for Refund/Exchange at Kris's Top Picks
Items sold and shipped can be returned or replaced, when available, by mail within 7 days of receiving item.
A label will be issued to return item.
Once item is received a full refund will be issued.
Items must be returned in original condition and packaging.
We do not accept returns of used products.
We do NOT refund items in transit.
*We are not responsible for lost or stolen packages. If tracking shows delivered to correct address we will submit a claim to USPS on your behalf.
**We are unable to accept international returns or exchanges.
PRIVACY AT KRIS'S TOP PICKS
All about Information Security
Holidays that affect processing and shipping.
New Years Eve (Dec 31)
New Years Day (Jan 1)
Chinese New Year (Jan 20-Feb 10)
Qingming Festival (April 5)
Chinese Labour Day (May 1)
Dragon Boat Festival (June 3-5)
Independence Day (July 4th)
Labor Day (Sept 5)
Mid-Autumn Festival (Sept 10-12)
Golden Week (Oct 1-7)
National Day of the People's Republic of China (Oct 1-7)
Thanksgiving (Nov 24)
Christmas Eve (Dec 24)
Christmas Day (Dec 25)